Balloon event disappeared...

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sandi19
Posts: 12
Joined: Tue Feb 13, 2018 3:28 pm

Balloon event disappeared...

Postby sandi19 » Fri Jul 20, 2018 2:45 am

My balloon event has disappeared along with relics, snow village...you name it! I still have animals though!
When I tired to visit a friend's island, their balloon event was gone and I could not give them a bunch of balloons to earn points!

This happened this morning at 10:45 and it is now 12 hours later and I cannot get support from King.

What can I do? thanks!
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Tier 5
outpt1
Posts: 474
Joined: Thu Jul 19, 2018 5:14 am

Re: Balloon event disappeared...

Postby outpt1 » Fri Jul 20, 2018 2:56 am

Have you accidentally deleted your decorations?
Level 80
Small town East Texas
Island 1 outpt1
Island 2 outpt2 of course
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Tier 3
Lolly2017
Posts: 194
Joined: Mon Oct 30, 2017 9:04 am

Re: Balloon event disappeared...

Postby Lolly2017 » Fri Jul 20, 2018 3:06 am

Did you hint the big yellow button of doom that appears when you highlight a deco? It puts all your decos in storage.
✨ Have a great day in paradise :D .
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sandi19
Posts: 12
Joined: Tue Feb 13, 2018 3:28 pm

Re: Balloon event disappeared...

Postby sandi19 » Fri Jul 20, 2018 3:03 pm

When my game starts there is no balloon event or any decorations. I have totally vacant islands because it all disappeared. All I did was login. I did not delete anything or store them. I am level 75 so I had a bunch of stuff!
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Tier 16
BethM
Posts: 8719
Joined: Tue Dec 27, 2016 9:36 pm

Re: Balloon event disappeared...

Postby BethM » Fri Jul 20, 2018 3:06 pm

Look in the build bar and see if your decorations are all in storage. Don’t forget they can be under three different tabs now - the flamingo, the palm tree, and the round seasons image. The balloon is stored under the flamingo, I think.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
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sandi19
Posts: 12
Joined: Tue Feb 13, 2018 3:28 pm

Re: Balloon event disappeared...

Postby sandi19 » Sat Jul 21, 2018 7:11 am

Doesn't anyone have an answer for me? I am so frustrated. PB keeps giving me the same response and that is to post here and you all will give me answer.

Help!! thanks!
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sandi19
Posts: 12
Joined: Tue Feb 13, 2018 3:28 pm

Re: Balloon event disappeared...

Postby sandi19 » Sat Jul 21, 2018 7:56 am

Finally I decided to check storage and there was everything including my balloon. How does that happen? I did not put all that stuff in storage. I have spent countless hours "decorating" my islands and now I have to start over! I am puzzled why the game deleted all my stuff and PB could not tell me that!

thanks again!!
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Tier 3
Lolly2017
Posts: 194
Joined: Mon Oct 30, 2017 9:04 am

Re: Balloon event disappeared...

Postby Lolly2017 » Sat Jul 21, 2018 8:14 am

Sandi, I’m glad you found your things. I hope you can enjoy redecorating your island. Cheers
✨ Have a great day in paradise :D .
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Tier 16
BethM
Posts: 8719
Joined: Tue Dec 27, 2016 9:36 pm

Re: Balloon event disappeared...

Postby BethM » Sat Jul 21, 2018 12:13 pm

I think you must have accidentally triggered the “store all” button.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
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