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Need help? Check our Help Center

Posted: Wed Nov 28, 2018 9:46 am
by QueenMia
Ahoy Trademasters!

Are you experiencing any issues?
That you want to know more about the game itself or check how to solve a problem with your purchase, there’s a treasure trove of information to be found in our Help Center: http://support.paradisebaygame.com/support#articles



Re: Need help? Check our Help Center

Posted: Tue Dec 11, 2018 2:25 pm
by Missjanecobb
Or perhaps you could actually read the multiple complaints posted here and do something about it.

Re: Need help? Check our Help Center

Posted: Tue Dec 11, 2018 11:55 pm
by sandi19
What is the purpose of the pearls? Am I missing something? I have over 90 pearls and I am not interested in purchasing benches, etc. Is there another purpose for them or should I just sell them? Thanks!

Re: Need help? Check our Help Center

Posted: Wed Dec 12, 2018 1:36 am
by J1st
sandi19 wrote:What is the purpose of the pearls? Am I missing something? I have over 90 pearls and I am not interested in purchasing benches, etc. Is there another purpose for them or should I just sell them? Thanks!

You can use them during TradeFests and RetroFests to dump unwanted boat requests. It takes two pearls to get rid of a boat. Unlike deleting a tradepost order where you have to wait 15 minutes, the boat will be replaced almost immediately since you've already paid for it by using the pearls.

Re: Need help? Check our Help Center

Posted: Wed Dec 12, 2018 8:30 pm
by Kittykatz
[quote="sandi19"]What is the purpose of the pearls? Am I missing something? I have over 90 pearls and I am not interested in purchasing benches, etc. Is there another purpose for them or should I just sell them? Thanks![/quote

Have you already purchased all the recipes?

Depending on your level, you may need them in the future to buy new ones.

Re: Need help? Check our Help Center

Posted: Thu Dec 13, 2018 8:52 pm
by sandi19
I have bought all recipes. I did not know about canceling a trade, etc, That helps! Thnaks so much! :D

Re: Need help? Check our Help Center

Posted: Tue Dec 18, 2018 3:31 am
by Aussiemom12
I don’t know what to do with the book of secrets and the compass. I bought book one and while I was working on that I had enough to buy book two. I continued to play until I got the compass. I’m assuming I used book two even though it didn’t say I did. Now I just have the book and the compass sitting. Clara said she needed to figure that one out and left. There it sits but from what I’ve read there is more to it that just getting the book and the compass. I just need to figure out what to do from here. Clara hasn’t come back to tell me. Ha Ha

Re: Need help? Check our Help Center

Posted: Fri Dec 28, 2018 2:54 pm
by Jjroth1167
Everytime I try to open my dives, as it is time, my game crashes. I am unable to start my dives. On the grand scheme of things, all I ever needed was another dive on the day that Trade Fest begins as there is almost another issue to happen.

Re: Need help? Check our Help Center

Posted: Fri Dec 28, 2018 8:08 pm
by Cara1967
Ich warte auch auf Clara da ich auch nicht weiß was nun gemacht werden soll :roll: . Alles schon probiert :cry: . Also nur weiter abwarten? :?: .... Echt blöd :x

Re: Need help? Check our Help Center. Karma

Posted: Mon Dec 31, 2018 6:30 am
by Lvc56
Hey! How do I get Karma stars?!
I have 3 then Nothing!
Do you actually answers these questions?