Search found 338 matches

by joaniechris
Fri Nov 16, 2018 1:27 am
Forum: Technical and Support
Topic: I don’t always get two crops for every one i plant
Replies: 5
Views: 325

Re: I don’t always get two crops for every one i plant

This is happening to me now. Harvest exactly how much I plant, and then use them again to plant, so you get nowhere. And my game crashes every minute or so. I am going to have to stop playing. :roll: :roll:
by joaniechris
Mon Nov 12, 2018 9:51 pm
Forum: Technical and Support
Topic: Crash, crash crash
Replies: 78
Views: 3685

Re: Crash, crash crash

I asked what apple devices would most likely work and was told that typically anything beyond 4 years past its original release date could be questionable. That means that some of the early iPhone 6 models would start to fall into this category. I just figured out the new update works on my iPhone ...
by joaniechris
Mon Nov 12, 2018 9:45 pm
Forum: Technical and Support
Topic: Crash, crash crash
Replies: 78
Views: 3685

Re: Crash, crash crash - latest support response

I’ve sent your loading issue to the dedicated team, I'm afraid that I don't have a time frame for a fix, this bug seems to be a bit more complex than what we initially expected, but I'd like to reassure you that our experts are working round-the-clock in order to sort this out. We'll be back in tou...
by joaniechris
Mon Nov 12, 2018 5:12 pm
Forum: Technical and Support
Topic: Crash, crash crash
Replies: 78
Views: 3685

Re: Crash, crash crash

I just received a reply on this issue. It is apparently a tech issue on our end. Our devices are all out of date. My iPhone is 2 years old, if that is out of date then there is a different issue. I take good care of my tech so that it lasts. It still receives updates from apple so they do not think...
by joaniechris
Mon Nov 12, 2018 5:10 pm
Forum: Technical and Support
Topic: Crash, crash crash
Replies: 78
Views: 3685

Re: Crash, crash crash

Yup, I tried all these things too. No luck. Latest response from support - FYI IT DID NOT WORK Thanks for writing in, I’m really sorry to hear that you are having loading troubles in Paradise. I'd like you to attempt a few steps in order to try to sort this out: - Clearing your multitasking tray - h...
by joaniechris
Mon Nov 12, 2018 6:30 am
Forum: Gameplay Discussion
Topic: Unable to access the game
Replies: 3
Views: 251

Re: Unable to access the game

Yup. There are other threads describing everyone’s problems/frustrations.. happened with the new update. Didn’t affect everyone.
by joaniechris
Sun Nov 11, 2018 7:32 am
Forum: Gameplay Discussion
Topic: Why do I keep getting kicked off?
Replies: 21
Views: 1325

Re: Why do I keep getting kicked off?

There is another thread where lots of people are reporting this problem.. May be Apple specific?
by joaniechris
Sat Nov 10, 2018 9:50 pm
Forum: Gameplay Discussion
Topic: Game Keeps crashing
Replies: 19
Views: 1279

Re: Game Keeps crashing

joaniechris wrote:The new PB update crashed on my iPad Air before and after the iOS update.

Although I think it crashes faster after the update - now in about 10 seconds, before about a minute. Can’t play at all now.
by joaniechris
Sat Nov 10, 2018 9:36 pm
Forum: Gameplay Discussion
Topic: Game Keeps crashing
Replies: 19
Views: 1279

Re: Game Keeps crashing

The new PB update crashed on my iPad Air before and after the iOS update.
by joaniechris
Sat Nov 10, 2018 4:11 pm
Forum: Technical and Support
Topic: Crash, crash crash
Replies: 78
Views: 3685

Re: Crash, crash crash

What device is everyone on, I will try to add the info into my ticket they they seem to be replying to. Is this an apple issue, as I am playing on an iPhone 6 i think. I am on An IPad Air 2. Logging in with Facebook makes no difference. I am on an iPad Air, logged in with Facebook. New update cause...

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