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Re: Grand Holidays Event!

Posted: Fri Dec 22, 2017 9:29 pm
by Dididk
Hi there
Steve has answared, that the devs are working on it. Please read page 1 :)

Re: Grand Holidays Event!

Posted: Fri Dec 22, 2017 11:11 pm
by tammyvalentine
tammyvalentine wrote:Where is the snow path ? I have been waiting for more snow please please give me snow!

Thank you for the snowy path back :D and for anyone who are still trying to grow your tree I just sold all I was making about at market but as soon as the glitch is fixed I will make more to help out.

Re: Grand Holidays Event!

Posted: Fri Dec 22, 2017 11:16 pm
by LadyG
I purchased the holiday kick start package for $9.99, and I thought that included the hot cocoa machine, but I didn’t get one, nor do I see another place to buy it. What happened? That was a lot of $ to spend and not receive all the goods. I’m level 75, and looking forward to “sharing” the goodies with friends. Please advise. Thanks. LadyG

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:03 am
by SewButtons
Snow fields in the wooden gate tab at bazaar

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:08 am
by J1st
LadyG wrote:I purchased the holiday kick start package for $9.99, and I thought that included the hot cocoa machine, but I didn’t get one, nor do I see another place to buy it. What happened? That was a lot of $ to spend and not receive all the goods. I’m level 75, and looking forward to “sharing” the goodies with friends. Please advise. Thanks. LadyG

You should have gotten two cocoa machines, but be careful when you but them. If you dont have any to start with you’ll add to the existing 5 you can buy. If you’ve already bought them, you’ll get two more for a total of 7. So buy the 5 with gems first before you buy the offer.

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:11 am
by AnchormanSteve
I'm happy to report that we are extending the Tree event by one day, and that the error has been fixed. You may need to force close your game and restart to receive the update with the fix.

Thank you for your patience, and HAPPY TRADING! :D

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:12 am
by DarbysMom
LadyG wrote:I purchased the holiday kick start package for $9.99, and I thought that included the hot cocoa machine, but I didn’t get one, nor do I see another place to buy it. What happened? That was a lot of $ to spend and not receive all the goods. I’m level 75, and looking forward to “sharing” the goodies with friends. Please advise. Thanks. LadyG


Look in your build menu and look in the tab that has the bush on it. You will find the free one (s) and they will sell additional ones to you for 30 gems up to a total of 5 hot cocoa stands.

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:14 am
by J1st
AnchormanSteve wrote:I'm happy to report that we are extending the Tree event by one day, and that the error has been fixed. You may need to force close your game and restart to receive the update with the fix.

Thank you for your patience, and HAPPY TRADING! :D

It’s nice to have a representative here with us Steve, Thanks again for joining us. We can be difficult but only when we need to be.

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 1:27 am
by AnchormanSteve
J1st wrote:
AnchormanSteve wrote:I'm happy to report that we are extending the Tree event by one day, and that the error has been fixed. You may need to force close your game and restart to receive the update with the fix.

Thank you for your patience, and HAPPY TRADING! :D

It’s nice to have a representative here with us Steve, Thanks again for joining us. We can be difficult but only when we need to be.


Happy to be of service!

Re: Grand Holidays Event!

Posted: Sat Dec 23, 2017 10:07 am
by Julykjdlady
Hey Steve,
When you updated the game for the tree it took away my diamonds. Please return my diamonds only needed 10 to collect my snow turtle. Now it seems like i will not finish in time before the 31st.