UPDATE: Fixed! - Crashing Error 3/28

Game updates and news from the Crew
Tier 3
jerene54
Posts: 179
Joined: Sun Jun 11, 2017 10:57 pm

Re: Crashing Error 3/28

Postby jerene54 » Wed Mar 28, 2018 7:22 pm

This is crazy! I hope there is a fix soon!
Level 75 :D
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Bubbbls8865
Posts: 7
Joined: Mon Aug 01, 2016 4:44 pm

Re: Crashing Error 3/28

Postby Bubbbls8865 » Wed Mar 28, 2018 7:23 pm

Thank you..looking forward to it ...can u turn off the event until it's fixed so we can still play? Tia
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Tonysherrie29
Posts: 5
Joined: Wed Mar 21, 2018 2:11 am

Re: Crashing Error 3/28

Postby Tonysherrie29 » Wed Mar 28, 2018 7:24 pm

Can you give us an estimate of when this issue will be fixed?
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Tier 2
autumnindallas
Posts: 22
Joined: Mon Feb 12, 2018 5:19 pm

Re: Crashing Error 3/28

Postby autumnindallas » Wed Mar 28, 2018 7:28 pm

Thank-you AM Steve. Appreciate the added time.
Island 1: lllllllll
Island 2: sallys seashore (1000's of shells sold!)
Playing since 2015-ish?
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tsouka
Posts: 6
Joined: Sun Jul 31, 2016 8:47 am

Re: Crashing Error 3/28

Postby tsouka » Wed Mar 28, 2018 7:31 pm

The game is still crushing but when you try to produce or gather certain things. I hope you'll manage to fix it soon. Its great to know that you'll extend the time for the speed game
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Tier 10
RaNeGab
Posts: 1566
Joined: Tue Aug 18, 2015 9:07 pm

Re: Crashing Error 3/28

Postby RaNeGab » Wed Mar 28, 2018 7:38 pm

Thank you for your respond AnchormanSteve, looking forward for the extension of Paradise Rush! Just keep us up to date ;)
Last edited by RaNeGab on Wed Mar 28, 2018 7:39 pm, edited 1 time in total.
RaNeGab Level 80
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Playing Daily/Edmonton CA
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Psyke
Posts: 1
Joined: Wed Mar 28, 2018 7:37 pm

Re: Crashing Error 3/28

Postby Psyke » Wed Mar 28, 2018 7:39 pm

Thank God!! It's been frustrating!!!
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Tier 2
Orrjake
Posts: 66
Joined: Thu Aug 27, 2015 1:19 am

Re: Crashing Error 3/28

Postby Orrjake » Wed Mar 28, 2018 7:40 pm

Just got a fix download and the timer reset. Fingers crossed the works.
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Tier 2
Outpt
Posts: 137
Joined: Sat Dec 16, 2017 7:53 am

Re: Crashing Error 3/28

Postby Outpt » Wed Mar 28, 2018 7:47 pm

new down load works no timer reset
Level 75 iPhone 6S
Level 33 2nd island Broke again :cry:
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Vigornia
Posts: 10
Joined: Sat Oct 29, 2016 10:51 am

Re: Crashing Error 3/28

Postby Vigornia » Wed Mar 28, 2018 7:53 pm

Thank you for keeping us updated.

I’m bitterly disappointed with the way this has been handled.

Firstly, why was this not properly tested before rolling it out? There are so many problems with this, not just the paradise rush, that it clearly hasn’t been tested at all

Secondly, as this is clearly a server based issue (the last iOS update being 3 days ago) why was the offending code not removed or deactivated until it’s fixed? Personally I’d far rather have a playable game with no rush than this.

Thirdly, the people who have worked hard to achieve the rush will be your most frequent (addicted) players. We’re the ones who are most likely to spend real money on this game, and to recommend it to others. Yet we have been unable to play for a day now, and a further 2 days until this buggy event finishes and we can get back to normal. It would be sensible to get those players back up and running as soon as possible to minimise your loss of income. Many players will give up completely because of this. I just find it bizarre that with a company as big as yours, so little is being done to get the game to a playable standard in a crisis.
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