Starter Bundle Compensation

Game updates and news from the Crew
Tier 5
outpt1
Posts: 474
Joined: Thu Jul 19, 2018 5:14 am

Re: Starter Bundle Compensation

Postby outpt1 » Thu Jul 19, 2018 5:52 am

Didn’t get my bundle.o’well finished with out it and no harm done to any jems ain’t that nice
Level 80
Small town East Texas
Island 1 outpt1
Island 2 outpt2 of course
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Arienfire
Posts: 34
Joined: Sun Oct 23, 2016 9:29 pm

Re: Starter Bundle Compensation

Postby Arienfire » Thu Jul 19, 2018 7:17 am

What about just gem packs in general? I've been trying to buy for a few hours and it keeps saying something about an IAP and upon restart of the game you'll try again and nothing happens.
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Tier 2
Patty8410
Posts: 18
Joined: Sat Jun 03, 2017 3:07 pm

Re: Starter Bundle Compensation

Postby Patty8410 » Thu Jul 19, 2018 3:33 pm

I splurged and just bought the 4.99 bundle. Got it was successful and it was paid for and received receipt in email but didn't receive the bundle. I got that same message about couldn't validate somethibg AFTER payment was successful
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jg19902000
Posts: 32
Joined: Tue Jan 16, 2018 10:40 pm

Re: Starter Bundle Compensation

Postby jg19902000 » Thu Jul 19, 2018 4:25 pm

Patty8410 wrote:I splurged and just bought the 4.99 bundle. Got it was successful and it was paid for and received receipt in email but didn't receive the bundle. I got that same message about couldn't validate somethibg AFTER payment was successful



Same here. Actually bought the $1.99 & $9.99 bundles and still nothing. I uninstalled PB and reinstalled it and nothing. Only bought so I could get thise floaters to finish, this is frustrating. PB either needs to give us longer to complete event or automatically complete event for us. It is bad enough those floaters are 8 hrs between collections. We only have 1 week left. Everyone cannot play every day either
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Tier 2
Patty8410
Posts: 18
Joined: Sat Jun 03, 2017 3:07 pm

Re: Starter Bundle Compensation

Postby Patty8410 » Thu Jul 19, 2018 6:08 pm

Well, i really want to be refunded or give me my bundle. This is ridiculous all these people buying and having issues. It is basically theft. I sent ticket in and they havent replied.
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Tier 2
Patty8410
Posts: 18
Joined: Sat Jun 03, 2017 3:07 pm

Re: Starter Bundle Compensation

Postby Patty8410 » Thu Jul 19, 2018 6:09 pm

It also did update and still no bundle
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CrankyKaren
Posts: 3
Joined: Tue Jul 17, 2018 4:31 pm

Re: Starter Bundle Compensation

Postby CrankyKaren » Thu Jul 19, 2018 6:36 pm

I sent in a ticket and still no compensation. This is ridiculous. Money was taken why can't I get my merchandise. I'm gonna finish this balloon and not need it soon. I'm on level 13 now. I understand glitches but this is crazy. Give us something. We've all paid for it.
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Arienfire
Posts: 34
Joined: Sun Oct 23, 2016 9:29 pm

Re: Starter Bundle Compensation

Postby Arienfire » Thu Jul 19, 2018 10:55 pm

CrankyKaren wrote:I sent in a ticket and still no compensation. This is ridiculous. Money was taken why can't I get my merchandise. I'm gonna finish this balloon and not need it soon. I'm on level 13 now. I understand glitches but this is crazy. Give us something. We've all paid for it.

Can't buy anything! I've contacted them 3 times, no confirmation of even getting my request. I bought the 1.99 and 4.99 bundle. Sucks rocks.
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Tier 2
Patty8410
Posts: 18
Joined: Sat Jun 03, 2017 3:07 pm

Re: Starter Bundle Compensation

Postby Patty8410 » Fri Jul 20, 2018 1:10 am

I wonder if they read these at all
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Tier 5
outpt1
Posts: 474
Joined: Thu Jul 19, 2018 5:14 am

Re: Starter Bundle Compensation

Postby outpt1 » Fri Jul 20, 2018 4:49 am

Not what you want to hear.Can take up to 48hrs.get a reply.
Level 80
Small town East Texas
Island 1 outpt1
Island 2 outpt2 of course
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