2nd Update: Daily Rewards Issue

Game updates and news from the Crew
Site Admin
AnchormanSteve
Posts: 104
Joined: Tue Dec 12, 2017 11:15 pm

2nd Update: Daily Rewards Issue

Postby AnchormanSteve » Thu Nov 15, 2018 11:57 pm

::NEWSBREAK::

2nd UPDATE:

The compensation processes have completed!

Apologies for the inconvenience, enjoy your new pet Pegacorn!


UPDATE!

The team is in progress with a solution to compensate those affected.

Those that purchased the Premium Tier and did not receive their rewards can expect to be compensated tomorrow. Thank you again for your patience!


Ahoy Trademasters,

We are aware of the current problems with the Daily Rewards feature that is available to some players. The purchase issue has been resolved, and we are working to make sure that we compensate anyone who made a purchase.

Anyone who purchases now will receive their rewards.

Those that experienced the error will be credited for their purchase, but this will take some time. You can expect an update in 3 hours.

Thank you for your patience, and apologies for this inconvenience!
Top

Tier 16
BethM
Posts: 8719
Joined: Tue Dec 27, 2016 9:36 pm

Re: Daily Rewards Issue

Postby BethM » Fri Nov 16, 2018 12:21 am

Why don’t all players get this event? I have it on one game but not the other. Unfortunately, the game I would be willing to spend the money for is the one that didn’t get it.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
Top

Tier 4
CoffeeQueen
Posts: 446
Joined: Mon Mar 13, 2017 2:21 am

Re: Daily Rewards Issue

Postby CoffeeQueen » Fri Nov 16, 2018 1:13 am

Same issue for me. I have it on one bay but not the other. The bay that has it has coins for crops, the annoyance meter, and the piggy bank. The bay that doesn't have it has original crop method, no meter, and no bank. Not sure if that makes a difference or not as far as who's showing it and who's not.
Level 80, name Julie, FB: Main Bay
TS Code: A684EK Level 66
Top

Tier 15
J1st
Posts: 6673
Joined: Fri Dec 09, 2016 6:55 am

Re: Daily Rewards Issue

Postby J1st » Fri Nov 16, 2018 1:21 am

It took a little while, but I now have the offer on both islands, both my IOS game and the W10 game.
Level: 80 Windows 10 Since June 2016, Jerry's Island
Level: 69 Apple IPad Pro Since July 2017, Sheila's Island
FB Pic - Not this avatar...but we could be brothers. :lol:
FB Pic - She and Me ⭐️
Wiki: https://paradise-bay.fandom.com/
Top

Tier 16
BethM
Posts: 8719
Joined: Tue Dec 27, 2016 9:36 pm

Re: Daily Rewards Issue

Postby BethM » Fri Nov 16, 2018 1:30 am

Thanks Jerry I’ll check again.

My island that has it is Windows, old crop system, mill meter, no piggy bank, and no TV bird

Island that didn’t get it (yet?) is iPad, coins for crops, no mill meter, piggy back briefly once in a blue moon, and TV bird.

So Just looking at our 4 islands, I see no pattern
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
Top

Megwilson06
Posts: 341
Joined: Thu Nov 19, 2015 9:13 pm

Re: Daily Rewards Issue

Postby Megwilson06 » Fri Nov 16, 2018 1:32 am

AnchormanSteve wrote:::NEWSBREAK::

Ahoy Trademasters,

We are aware of the current problems with the Daily Rewards feature that is available to some players. The purchase issue has been resolved, and we are working to make sure that we compensate anyone who made a purchase.

Anyone who purchases now will receive their rewards.

Those that experienced the error will be credited for their purchase, but this will take some time. You can expect an update in 3 hours.

Thank you for your patience, and apologies for this inconvenience!


Does that little part insinuate that not everyone will get the new daily rewards feature?
Game Center ID: Megwilson06
Level: 80

QubeTown: Megwilson06
Farmville Tropic Escape code: JWS-8555
Decurse code: UEJQAAAA
Top

Site Admin
AnchormanSteve
Posts: 104
Joined: Tue Dec 12, 2017 11:15 pm

Re: Update: Daily Rewards Issue

Postby AnchormanSteve » Fri Nov 16, 2018 1:38 am

UPDATE!

The team is in progress with a solution to compensate those affected.

Those that purchased the Premium Tier and did not receive their rewards can expect to be compensated tomorrow. Thank you again for your patience!
Top

Tier 4
CoffeeQueen
Posts: 446
Joined: Mon Mar 13, 2017 2:21 am

Re: Update: Daily Rewards Issue

Postby CoffeeQueen » Fri Nov 16, 2018 1:39 am

AnchormanSteve wrote:UPDATE!

The team is in progress with a solution to compensate those affected.

Those that purchased the Premium Tier and did not receive their rewards can expect to be compensated tomorrow. Thank you again for your patience!

Are you working on a fix for those who are not showing it at all in their game?
Level 80, name Julie, FB: Main Bay
TS Code: A684EK Level 66
Top

99merry
Posts: 10
Joined: Wed Mar 02, 2016 1:02 am

Re: Update: Daily Rewards Issue

Postby 99merry » Fri Nov 16, 2018 1:51 am

THE PRICE OF THIS PREMIER TIER IS OUTRAGEOUS !!! CAD$25.99 MONEY GRUBBING THEIVES. TO GET A STUPID UNICORN. PEOPLE WHO ACTUALLY SPEND REAL MONEY MUST BE EITHER SUPER RICH OR SUPER STUPID!!!
Top

Tier 16
BethM
Posts: 8719
Joined: Tue Dec 27, 2016 9:36 pm

Re: Update: Daily Rewards Issue

Postby BethM » Fri Nov 16, 2018 1:55 am

Actually, it isn’t out of line when you consider that is the same amount they have been charging for the annual lunar pets. There we also get a related decoration, here we get assorted other goodies, including gems and storage increases.

I am a little unclear just what a pet starter kit is, though I assume by the end the premier buyers do get the entire pet and not just half the stickers needed to buy it.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
Top

Return to “Announcements”