Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

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Tier 11
mauimonkey
Posts: 2754
Joined: Fri Mar 04, 2016 7:07 am

Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby mauimonkey » Wed May 02, 2018 2:32 am

AnchormanSteve, Support Team, Moderators, Anyone.....

Please PLEASE fix the Facebook connection for Windows 10 users. They are suffering, their games are suffering, and your profits will be suffering. This is a MAJOR issue and needs to be addressed right away! Many people can't even access their games! And some people may have even lost their games because of this issue! These folks need resolution! Please do something to help them!!!
Level 80
Maui, Hawaii, USA
Wish list: jokes
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Tier 16
Ely321
Posts: 7863
Joined: Tue Dec 13, 2016 1:33 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby Ely321 » Wed May 02, 2018 2:43 am

Agreed, please get this fixed
"ely 1" level 75 since Aug 2016
"NewEly2" aka "ely 2" level 75 since Apr 2017
"Willow Mist321" level 60 since Dec 2017
Township ID# 23FCNX Android version :D
Farmville Tropic Escape ID# KPH-C1B0 :D
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Tier 16
BethM
Posts: 8721
Joined: Tue Dec 27, 2016 9:36 pm

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby BethM » Wed May 02, 2018 2:48 am

Didn't Jerry say PB already knows about this problem and are working on it?
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
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Tier 16
Ely321
Posts: 7863
Joined: Tue Dec 13, 2016 1:33 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby Ely321 » Wed May 02, 2018 2:52 am

BethM wrote:Didn't Jerry say PB already knows about this problem and are working on it?


Yes, for all the players out there that this is affecting, especially those that can't even play this TF at all, they should know that we all care and are feeling for them and hoping that PB can get this fixed for them real soon :D
"ely 1" level 75 since Aug 2016
"NewEly2" aka "ely 2" level 75 since Apr 2017
"Willow Mist321" level 60 since Dec 2017
Township ID# 23FCNX Android version :D
Farmville Tropic Escape ID# KPH-C1B0 :D
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Tier 16
Ely321
Posts: 7863
Joined: Tue Dec 13, 2016 1:33 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby Ely321 » Wed May 02, 2018 3:00 am

bump
"ely 1" level 75 since Aug 2016
"NewEly2" aka "ely 2" level 75 since Apr 2017
"Willow Mist321" level 60 since Dec 2017
Township ID# 23FCNX Android version :D
Farmville Tropic Escape ID# KPH-C1B0 :D
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Tier 11
mauimonkey
Posts: 2754
Joined: Fri Mar 04, 2016 7:07 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby mauimonkey » Wed May 02, 2018 3:13 am

Yes, and they may know about it, but it never hurts to keep posting about it. This issue has been buried in other threads, and it needs it own. It's a huge issue, many people can't play at all. I feel really bad for them. There is no way to make up time lost in TF and events that may come up. It's hurting a lot of people. It needs resolution.
Level 80
Maui, Hawaii, USA
Wish list: jokes
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Tier 11
Lutka48
Posts: 2199
Joined: Sat Nov 07, 2015 2:25 pm

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby Lutka48 » Wed May 02, 2018 3:47 am

I agree. This is a very important issue. Please fix it as soon as possible.
Let us all play.
GC: lutka48
PB level 80, island name Lucyna & level 80, island name Adam( koala pic)
All characters RL 21 in Lucyna game, lots of pets, kind of lost track :lol:
Wish list: find more room on my island
Location: Canada
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Tier 16
BethM
Posts: 8721
Joined: Tue Dec 27, 2016 9:36 pm

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby BethM » Wed May 02, 2018 3:57 am

I don't understand how not having Facebook prevents people from being able to play. I mean, lots of people play without Facebook all the time. Is it that the device locks up somehow when they try to open the game?

I get that it must be a pain to have most of your friend bar disappear, and I do hope it doesn't take PB long to get this fixed, I'm just trying to understand what happens.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
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Tier 11
mauimonkey
Posts: 2754
Joined: Fri Mar 04, 2016 7:07 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby mauimonkey » Wed May 02, 2018 4:36 am

Some people uninstalled and reinstalled the game trying to fix the issue, which takes them to a new game. They cannot connect to Facebook to link it back to their game, so they can't access their games at all.
Level 80
Maui, Hawaii, USA
Wish list: jokes
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arehte
Posts: 20
Joined: Sat Aug 26, 2017 4:38 am

Re: Emergency! Windows 10 Facebook connection needs to be fixed ASAP!!!!!!

Postby arehte » Wed May 02, 2018 5:31 am

I 'm getting a little sick of this problem, it has been around for too long. Please fix it so I can help my wife who is 2 yards away from me. How are we supposed to play this game when something as fundamental as this problem comes along and not been worked on and fixed. I have had it for over a week and nothing has been done to fix it. Why not?>
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