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Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 9:55 am
by Kiwidave
I have stated all along that the boat delete and the HMAS Bravado not being available to some players is a DEVICE issue rather than Paradise Bay rolling the update out to only certain players. This is not true and the update has been rolled out to everyone. However some devices seem to not like the update. I have notice that two of my devices have an application size of 84.06mb and they both work. The one that doesnt is 85.23mb. The version number is the same for all of them. This video proves the issue is with a device, not an account

https://www.youtube.com/watch?v=EI8-k9E2deo

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 10:11 am
by Purplecat
Thanks for that Kiwidave, that makes loads of sense. I am on a Samsung Galaxy Tab 3 and it is showing as 85.12MB and I haven't got the updates. I shall wait patiently until they can fix it. :D

Edit: I do have the hoat delete option but have had that from when they did the trial roll out and it works fine.

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 10:16 am
by Ashia
I've always had the boat delete option, I play on an iPad and an iPhone. I initially had the update which put the orca in my sanctuary, but did not get the kraken or the extra island with that update. After another update, the orca was removed from my sanctuary, still no kraken or island. Not so sure it's device specific, but interesting video.

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 10:21 am
by janetuk
Ashia wrote:I've always had the boat delete option, I play on an iPad and an iPhone. I initially had the update which put the orca in my sanctuary, but did not get the kraken or the extra island with that update. After another update, the orca was removed from my sanctuary, still no kraken or island.


Yes, same here. Identical situation, but on android.

Thanks for posting, Dave. Just wondering, if the same updates are rolling out to all, why do I have a 15 min boat delete and my husband 5 mins?

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 10:34 am
by Lutka48
I play on iPad mini 4 and never had has still don't a delete option for boats.

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 10:35 am
by SpaDog
I have a Samsung Tab S, but no boat delete or Kraken. My application size is only 75.84 MB

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 11:52 am
by Zobyn
Kiwidave... Do you think PB is aware of this issue? Are you/have you contacted them with this find? Will this be an issue we have to address ourselves, or will PB be able to address it?

Since earlier today they were able to give us an Orca and then updated to remove it, clearly they have the capacity to remove files.

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 11:55 am
by UmmAbdurRahman
This video was very interesting but I am still sceptical!

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 1:59 pm
by denadel
Kiwidave wrote:I have stated all along that the boat delete and the HMAS Bravado not being available to some players is a DEVICE issue rather than Paradise Bay rolling the update out to only certain players. This is not true and the update has been rolled out to everyone. However some devices seem to not like the update. I have notice that two of my devices have an application size of 84.06mb and they both work. The one that doesnt is 85.23mb. The version number is the same for all of them. This video proves the issue is with a device, not an account

https://www.youtube.com/watch?v=EI8-k9E2deo


None of these features are in my game. No delete button, kraken or island showed up. I'm not sure how this can be a device issue?

Look, it does seem that these are beta features.

The burning question is, if it is really a device issue, how will it get fixed, and why hasn't anything been said about the update from mods?

Re: Reason why some people cant get boat deletes

Posted: Sat Jun 04, 2016 2:06 pm
by denadel
My guess is this is an Android-only update for now. Only have I seen android users with this.