Trade fest is messed up!

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susieq5276
Posts: 9
Joined: Fri Dec 22, 2017 6:38 pm

Re: Trade fest is messed up!

Postby susieq5276 » Thu Nov 08, 2018 2:04 am

Same here. I got my Facebook friends connection back today and now Tradefest isn't working. This game is getting less and less fun to play.
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Tier 6
Serene
Posts: 605
Joined: Sat Jul 30, 2016 6:22 pm

Re: Trade fest is messed up!

Postby Serene » Thu Nov 08, 2018 2:06 am

susieq5276 wrote:Same here. I got my Facebook friends connection back today and now Tradefest isn't working. This game is getting less and less fun to play.

I was just about to post the same.....
Current level : 80
Operating on Windows 10
Location: South Wales, UK
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Computeu
Posts: 22
Joined: Tue Jun 28, 2016 5:47 am

Re: Trade fest is messed up!

Postby Computeu » Thu Nov 08, 2018 2:51 am

Livinez wrote:This is what I see..
Image

Me too. I’ve won all 10 tiers and when I went to collect all the goods only tier 1 appears! PB owes me all 10 tier rewards. I used to be able to report directly via the support menu but now clicking support just brings up FAQ page! I finally found a ticket link in FAQ and reported this. I got an email saying to check the FAQ pages. Huh? No help, no we’re going to check on it ASAP, just “check the FAQ pages and you’ll find what you need” response! Really???!!!! I want all of my 10 tier prizes not some crappy check the FAQ pages!
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Tier 4
CoffeeQueen
Posts: 446
Joined: Mon Mar 13, 2017 2:21 am

Re: Trade fest is messed up!

Postby CoffeeQueen » Thu Nov 08, 2018 3:08 am

Have the same issue as everyone else, tier prizes are gone and not able to be collected. Only thing to do at this point is to wait for them to fix the issue.
Level 80, name Julie, FB: Main Bay
TS Code: A684EK Level 66
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Tier 2
gadgtgirl
Posts: 22
Joined: Thu Aug 27, 2015 4:30 am

Re: Trade fest is messed up!

Postby gadgtgirl » Thu Nov 08, 2018 3:38 am

I’m having the same problem.
GC: gadgt girl
PB Level: 55 Max
Needs: blue and gold map pieces
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LloydNew
Posts: 18
Joined: Fri Dec 02, 2016 1:38 am

Re: Trade fest is messed up!

Postby LloydNew » Thu Nov 08, 2018 3:53 am

I am having the same issue as well, I guess King is saving money by having use beta test their updates.... this is a stinker that should have never seen light.
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Moonlit
Posts: 1
Joined: Sat Jul 29, 2017 4:20 am

Re: Trade fest is messed up!

Postby Moonlit » Thu Nov 08, 2018 3:56 am

I play on computer and am having the same problem as well. I was able to collect my rewards yesterday but am unable to today.
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Tier 2
Cunucu
Posts: 27
Joined: Wed May 25, 2016 9:18 pm

Re: Trade fest is messed up!

Postby Cunucu » Thu Nov 08, 2018 4:12 am

Same here, plus I’ve had about 120 gems disappear ( again)

I did a restart but it did not remedy.....

Help, please!
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Tier 2
Cunucu
Posts: 27
Joined: Wed May 25, 2016 9:18 pm

Re: Trade fest is messed up!

Postby Cunucu » Thu Nov 08, 2018 4:19 am

Computeu wrote:
Livinez wrote:This is what I see..
Image

Me too. I’ve won all 10 tiers and when I went to collect all the goods only tier 1 appears! PB owes me all 10 tier rewards. I used to be able to report directly via the support menu but now clicking support just brings up FAQ page! I finally found a ticket link in FAQ and reported this. I got an email saying to check the FAQ pages. Huh? No help, no we’re going to check on it ASAP, just “check the FAQ pages and you’ll find what you need” response! Really???!!!! I want all of my 10 tier prizes not some crappy check the FAQ pages!


This is my screen too, exactly...

I have just cleared tier 8... but cannot collect nor advance...
Should I continue collecting items or just wait for resolution?
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Tier 16
BethM
Posts: 8722
Joined: Tue Dec 27, 2016 9:36 pm

Re: Trade fest is messed up!

Postby BethM » Thu Nov 08, 2018 4:56 am

Good question. On the one hand, the software might be correctly tracking the hearts earned from completing Jasper’s requests, and the problem is maybe just with the display..

OTOH, it may be the whole thing is fouled up and you wouldn’t get credit for anything done after the update. It is a bit of a gamble to keep playing.

Given their response to previous software problems during events, I think it likely they will extend the event to make up for lost time.
Level 80 on iPad - Susan with geranium avatar if connected to FB, otherwise BethMme
Level 69 on Windows 10 laptop - Susan with monkeyhead avatar
Township player code: A9FMP2
Farmville Tropical Escape code: FI6E-WHJ0 (last digit is zero)
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