My gems are missing

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BeccaBeard
Posts: 1
Joined: Sat Dec 08, 2018 5:19 am

My gems are missing

Postby BeccaBeard » Sat Dec 08, 2018 5:23 am

Logged in tonight and about 2000 purple gems are missing somebody tell me how I get them back!!!
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Tier 2
MarkCheetah
Posts: 95
Joined: Sat Oct 22, 2016 5:28 am

Re: My gems are missing

Postby MarkCheetah » Sat Dec 08, 2018 1:53 pm

You might have accidentally traded them in for gold. It's REALLY easy to do that... an errant swipe of the hand on a touchscreen can do it. It's happened to me three times.

Send in a support ticket. If this is indeed what happened, they'll probably reverse the transaction for you. They were very helpful when I did it.
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